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The Leadership Pickles


A Media Partners Release
Program length: 18 minutes

Join Bob Farrell as he reveals how your leadership can model the "pickle philosophy" for your team. According to Bob, "Leaders are those who SERVE the people who SERVE the customer." Give them what they need and your employees can achieve great things.


The Leadership Pickles

Now with enhanced video quality

What Bob Farrell did for customer service in the runaway hit Give `em the PICKLE!, he's doing again for leadership with The Leadership Pickles! A fun and exciting video from Media Partners, The Leadership Pickles! combines Bob's passion for serving others with powerful stories to create a memorable and motivating message for all leaders.

What defines a leader? In the Pickle Philosophy, "Leaders are those who SERVE the people who SERVE the customer." Just as customers need pickles -- those special things you do for them to keep them coming back -- your employees need their pickles too. They want and need certain things from you as their leader. If they get them, they'll follow you and achieve great things. If they don't get their leadership pickles, their belief and respect for you as a leader may begin to slip.

The Leadership Pickles! will inspire you to give your employees their pickles. You will learn to give leadership pickles by:

  • Spreading Enthusiasm - by creating a sense of urgency, energy and making things fun.
  • Inspiring Confidence - by keeping them well informed and convincing them to try.
  • Demonstrating Integrity - because your team is always watching and mirroring back.


Streaming includes the video only.  Elearning includes the video with some review points and a post test. 

DVD/USB packages typically include facilitation and participant materials, as well as sample Pickle Paraphernalia and other ancillary items. To see the complete list of what you get, select the DVD or USB format and click on the Information icon.

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Honest opinions from the managers and employees who use our training products in the real world.
The Leadership Pickles
reviewed by 8 people
    Trainer - Professional Trainer
I admit it; I've become a big fan of Bob Farrell. If it's possible, he's even more believeble and sincere in this program than in Give 'Em the Pickle. As he was talking about leadership, I could feel how deeply he cares and that he really lived this stuff.

He starts the program out by saying he has worked with thousands of people who honored him with their best efforts and taught him some of his greatest lessons in life and leadership. That we are the chosen recipients of those lessons in the form of "The Leadership Pickles" is the true honor.

  • Message is simple, meaningful, and memorable
  • Bob Farrell is credible and believable
  • Program is fun and entertaining
    Grace Greenside - Harrison Hospital
I had first purchased the video, Give 'em the Pickle, which has now become part of our hospital culture. We show it to the leadership group and to frontline staff, because of it's easy to listen to and easy to understand message. Give'em the Pickle helps you to understand how to take care of the customer and create a base of customer loyalty through service recovery.

When The Leadership Pickles came out, I jumped on it right away to preview it and it did not disappoint. It contained the same elements as Give 'em the Pickle: it's fun with its cartoonish elements, generates interest, and Mr. Farrell's charisma sparkles. (I would love to meet the man and order ice cream in his parlor.)

My CEO had seen it and loved it. The Director of Education had seen it and thought it was elementary for our leadership team. But once I told her that it was not about giving a tool to managers to get things done, but about emphasizing how leaders throughout the organization from the CEO down to frontline staff can influence others through their enthusiasm, passion, courage to work together to achieve projects, goals, tasks, she changed her mind.

We are planning to show this video, because we are in the midst of great change and we are working toward a new vision and creating a better work environment to achieve our business outcomes. We believe that there needs to be an emotional connection between management and frontline staff. The Leadership Pickles stresses servant leadership -how can I help you? How can I serve you? This is an important behavior to adopt if we are going to become a hospital where we are seen as a Health care provider of choice and an Employer of Choice. The Leadership Pickles does cover the basic things, but that is always the most difficult to achieve consistently day to day. We need constant reminders of them and this video in about 16 min does it very well.
    Paul Vandish - Oswego Hospital
There are many books, articles, and videos available on Leadership, but none bring the message home better in our opinion than "The Leadership Pickles". Bob Farrell in his simple, concise yet powerful way reminds us of the key elements of true and passionate (making a difference) leadership. He reminds us, as he has in the past, that the choices we make each day can impact our own lives as well as the people we come in contact with each day. Mr. Farrell in his unique style drives home the message that it's the common sense things that make the big difference, but it requires working consistently at being "the best you can be". The video will be an effective training tool for us as we continue our "pickle" journey. We are looking forward to a renewed sense of enthusiasm, confidence and integrity throughout our organization as a result of this training tool.
    Rob Harris - Coastline Training and Development, Inc.
As with "Give Em the Pickle", the content is solid and enjoyable to watch. Key points are supported. I liked best the example of the dishwasher. What I liked least is not being able to expand the video screen during the preview which makes it difficult to truly assess #6. That said, I'll be in touch with a sales person. The Leadership Pickles needs to be part of my library.
    Kathleen Cannon-Siegle - Bitterroot Job Service
Our office has enjoyed the "Give 'em the Pickle" video and I'm impressed and excited about "The Leadership Pickles" production. Mr. Farrell is so very credible and his energy holds the audience captive. This is a fast-paced, delight-filled production with believable characters addressing serious issues in a positive and easily understandable manner. Acknowledging the difference between a Manager and Leader provides food for thought for each of us. The "Helen" and "Victor" scenarios were excellent. Enthusiasm, Confidence and Integrity are valuable goals for each of us especially in the business world. If a picture is worth a thousand words, The Leadership Pickles is priceless. The 16 minute length of the film is perfect for staff meetings and in businesses with time crunches for staff training. I believe this video is a gift in bridging the gap between generations. It will be my pleasure to help promote this film.
    Colene L.
I was so excited to hear that there was a follow up video to "Give 'Em the Pickle" that would explain to managers and leaders how to motivate employees to give customers the pickle...and I wasn't disappointed. Bob Farrell once again proved the importance of story telling in training to aid in retention of information. The three principles seemed so simple, yet are so powerful. I definitely connected to Bob when he talks about how employees are constantly looking at and to their leaders for how to act.

I can't wait to use The Leadership Pickles in our supervisory forum.
    Jim Mena - Director of HR
This video is both humorous and hits home with vital principles that make this serious enough to take to heart. It moved me about the story of the dishwasher and how he accomplished a greater level of success with some encouragement and self confidence. I will obtain this material for our up and coming Mid-Year Strategic Meeting for June 2008.
    Fieuy Doral - Assistant Manager / Navy Federal Credit Union
When I first saw this video at a Leadership Conference, I immediately got hooked. This is a DVD that all leaders from different levels can relate to. Bob Ferrell is quite a man to deliver the message in such a way that is easy, fun and humorous, which in turn gets the audience engaged. This was a well put together DVD! It's so simple yet straight to the point. I highly recommend all leaders to watch this program.