Give ’Em The Pickle with Bob Farrell

Your business is not what
you sell, it's who you serve. So...

Give ’em the PICKLE!

PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing... or maybe it's simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That's the message behind Give ’em the PICKLE!

Highly entertaining and motivational, the Give ’em the PICKLE! training video will inspire management and employees to do the most important thing they can do in business...take care of the customer.

Give ’em the PICKLE Key Learning Points...

Service
Make serving others your #1 Priority. You work
in a noble profession, be proud of what you do.
Attitude
Choose your Attitude. How you think about your
customers, is how you will treat them.
Consistency
Set high standards, and stick to them. Customers
return because they like what happened last time.
Teamwork
Look for ways to make each other look good. In the end,
everything ends up in front of the customer!

For more great customer service training videos, visit media-partners.com

	1 Give ’em the PICKLE! video
	10 Pickle Lapel Pins
	10 Pocket Cards
	1 Pickle Jar Sticky Note Pad
	1 - 58 Page Leader's Guide w/ Handouts
	1 - Give ’em the Pickle! Hardback Book

Preview the leader's guide and book...

Go to the Pickle Jar to see what other great products
you can use to enhance your Training Session...

Suggested Uses:	Kick-off meetings, sales meetings, meeting openers, customer service training workshops
Business Needs:	Improving the level of customer service to positively impact the bottom line by creating, and maintaining, a loyal customer base.
Training Needs:	Customer service awareness
Audience:	All employees

Give ’em the PICKLE! is full of stories and personal anecdotes. Bob talks about what he knows with high energy, humor, and passion. Employees in any service industry will benefit from this program. And, frontline managers will find the meeting-in-a-box a straightforward and easy way to offer solid customer service training to their employees.

High energy, enthusiasm and passion abound in this customer service gem. In Give ’em the Pickle, Bob Farrell shares anecdotal stories with humor and passion and charges everyone with the responsibility of treating the customers like the boss - because the customer is the boss. Because of its universal message, Give ’em the Pickle appeals to all audiences and any business. The meeting-in-a-box for frontline managers provides a fun and easy way to train this invaluable customer service message.

PROS:	Bob's passion for customer service, true service stories, and quirky graphics make this an entertaining and memorable film. The four key customer service principles are well-defined and supported by numerous examples.
CONS:	The film leaves you wanting more.

reviewed by 70 people

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9 out of 9 people thought the following review was helpful:

Darlene Temple (President, OnTrak Training Inc.)
It is easy to see why "Give �em the Pickle!" is the number one training video. We routinely preview this film in our initial presentation to clients and it is a 100% sell! Everyone loves it! Bob Farrell�s fundamental truth of "being in business to take care of the customer" hits a chord with companies that may have lost sight of who really runs their business: the customer.